Privacy Policy
Effective Date: 21/05/2025
Last Updated: 21/05/2025
Thank you for choosing to be part of our community at Creed Automation ("Company", "we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.creedautomation.com, or when you engage with us directly through email or other means.
1. What Information Do We Collect?
We do not collect personal data directly through our website. However, when you contact us via email or phone, we may receive basic information such as your name, email address, phone number, and details relevant to your service inquiry.
2. How Do We Process Your Information?
We only use the information provided by you to:
Respond to your inquiries
Provide quotations and service agreements
Manage and execute projects
Maintain records of communication and services
3. What Legal Bases Do We Rely On to Process Your Personal Information?
Under the UK General Data Protection Regulation (UK GDPR), we rely on:
Consent (when you voluntarily provide information)
Contract (to fulfil our obligations to clients)
Legitimate Interests (e.g., communication and recordkeeping)
4. When and With Whom Do We Share Your Personal Information?
We do not sell or rent your personal information. Information may be shared:
With subcontractors or suppliers involved in delivering our services
As required by law or to comply with legal processes
5. What Is Our Stance on Third-Party Websites?
Our website may link to third-party sites (e.g., Trustpilot, Google Business). We are not responsible for the privacy practices or content of these external websites.
6. Do We Use Cookies and Other Tracking Technologies?
Our website may use basic cookies for functionality. We do not use tracking cookies or analytics tools that collect identifiable personal data.
7. How Do We Handle Your Social Logins?
We do not offer or support social login features on our website.
8. How Long Do We Keep Your Information?
We retain your information only as long as necessary to:
Complete services
Maintain business records (up to 7 years, in line with UK financial regulations)
9. How Do We Keep Your Information Safe?
Your information is stored securely and only accessible by authorized individuals. We implement appropriate technical and organizational security measures.
10. Do We Collect Information from Minors?
We do not knowingly collect data from individuals under the age of 18. If we learn we have collected data from a minor, we will take steps to delete it.
11. What Are Your Privacy Rights?
Under UK GDPR, you have the right to:
Access your personal information
Request correction or deletion
Object to processing
Withdraw consent at any time
12. Controls for Do-Not-Track Features
We do not respond to "Do Not Track" signals due to lack of standardization in browser-based signals.
13. Do California Residents Have Specific Privacy Rights?
Our services are not directed at California residents, and we do not collect information governed by the California Consumer Privacy Act (CCPA).
14. Do Virginia Residents Have Specific Privacy Rights?
We do not specifically target Virginia residents or collect personal data under the Virginia Consumer Data Protection Act (VCDPA).
15. Do We Make Updates to This Notice?
Yes. We may update this notice from time to time to remain compliant with legal obligations. Updates will be posted on this page with a revised effective date.
16. How Can You Contact Us About This Notice?
If you have questions or comments about this Privacy Policy, contact us at:
Email: chris@creedautomation.com
Phone: +44 753 430 5011
Address: 13 Providence Grove, Stevenage, Hertfordshire, SG1 3SP, England, United Kingdom
17. How Can You Review, Update, or Delete the Data We Collect from You?
You may request to access, correct, or delete your personal data by contacting us using the information above. We will respond within 30 days in accordance with UK data protection laws.